
What Conversion Rate Optimization Is
Conversion Rate Optimization (CRO) is the systematic process of increasing the percentage of website visitors who take a specific, desired action. Instead of spending money to drive more traffic to your site, CRO focuses on converting the traffic you already have by diagnosing and removing friction from the user journey.
How We Run It

Step 1 of 4
Find Where People Give Up
Analytics, recordings and heatmaps show where people stall.
We watch real sessions on your top pages before we suggest a single change.

Step 2 of 4
One Sentence, Backed by Evidence
One sentence, backed by evidence, before any test.
If we cannot write down why a change should work, we do not test it.

Step 3 of 4
One Change, Run Properly
One meaningful change and a real sample.
Enough traffic to mean something, and no calling it on a good first day.

Step 4 of 4
Every Result, Including the Losses
Including the losses. Half of all tests lose.
Half of all tests lose or do nothing. You see those too, with what we learned.
What We Actually Test
Forms
Length, field order and what is required. The fastest win on most sites.
Offers
Whether the ask is worth it to a stranger.
Page Order
Can a stranger tell what you do in five seconds?
Proof Placement
Reasons to believe, beside the ask.
Speed
Every second of load time costs enquiries.

CRO and SEO Are Not the Same Thing
search engine optimization (SEO) brings people to the page. CRO turns more of them into enquiries. No traffic yet? Start with our SEO in Minneapolis instead.

The Tools We Use
Google Analytics for what happened, session recordings and heatmaps for why, and a split-testing tool to compare. What makes it work is testing every month and reporting the failures.
Google reviews
What Clients Say
Kreativ HQ are a talented group of seasoned professionals that go the extra mile for every client, no matter the size.
They did an excellent job of walking us through our startup branding process and developing our marketing materials and website.
Working with Kreativ HQ was effortless and simple. They helped design, build, and launch my website and made logos and advertisements to boost sales.
Frequently Asked Questions
Straight answers to what people ask before they call.

How much does CRO cost?
Professional Conversion Rate Optimization (CRO) typically starts from $3,000 per month if you hire a specialized agency on a monthly retainer. For individual, one-off optimization audits or foundational setups, a freelance CRO consultant generally charges a flat rate starting from $2,500 while enterprise-level programs with continuous user testing can exceed $15,000 per month.
What is the difference between SEO and CRO?
The fundamental difference between SEO (Search Engine Optimization) and CRO (Conversion Rate Optimization) is that SEO drives traffic to your website, while CRO maximizes what that traffic does once it arrives.
Think of your website like a physical retail store: SEO is the billboard and street signage that drives foot traffic through your front door. CRO is the store layout, clear pricing, and helpful checkout lanes that convince those shoppers to actually buy something instead of walking out empty-handed.
What does conversion rate optimization do?
CRO systematically transforms your existing web traffic into paying customers or qualified leads.
Instead of spending money to run ads or write blogs to attract new visitors, CRO focuses entirely on the users you already have by diagnosing and removing the technical and psychological barriers that cause them to leave without buying or signing up.
At its core, CRO changes your website from a passive brochure into an active sales funnel.
How much improvement is realistic?
We will not put a number on it before looking. A percentage quoted in the first meeting is a marketing figure.
Do you need to rebuild the site?
Usually not. Most changes are copy, form fields, section order and speed.
Keep reading
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